Business News
Softbank-backed cab aggregator Ola is making an try to repair the agonize of drivers most ceaselessly cancelling race bookings after accepting them.
The be aware is rampant, leaving customers in the lurch at the last moment.
CEO Bhavish Aggarwal the day prior to this (Dec. 21) took to Twitter to announce customers that Ola change into as soon as searching for to broaden transparency for its driver-partners by sharing approximate fall areas and fee mode of race bookings. This, he felt, will solve the agonize of abrupt cancellations to a genuinely intensive extent.
The top two reasons for most such race cancellations are fall areas and modes of fee (either cash, card or UPI) chosen by customers nonetheless deemed destructive by drivers.
Now, nonetheless, the newly offered ingredients will enable drivers, sooner than accepting the race, to look at customers’ approximate fall put and their most neatly-liked mode of fee.
“Enabling drivers is needed to cutting back cancellations,” Aggarwal said.