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Put up-Brexit border IT system failure mounted after going down on the originate of April, allowing traders to but again file customs paperwork electronically rather than by hand
The outage of a border IT system web suppose online up after Brexit to enhance waiting cases has created additional delays for hauliers and traders already going through prolonged queues at Dover.
The authorities’s Items Vehicle Lag Provider (GVMS), which permits companies transferring goods between the UK and the European Union (EU) to file customs kinds electronically, has been down since 31 March after an change to a separate authorities customs system, is named Chief, took it offline.
Following the outage, drivers had been unable to net admission to the GVMS portal and do a goods motion reference (GMR) number, which is known as a barcode required to breeze away the UK.
GVMS customers had been in its set up compelled to provide different documentation on an meantime foundation, including a “transit accompanying document” and a “declaration odd consignment reference”, nonetheless now not like the GMR barcode, these must now not scannable and due to the this truth add to processing time on the border as they’d perhaps also unbiased aloof be completed by hand.
HM Income and Customs (HMRC), which developed and is accountable for the GVMS, said these and completely different meantime measures would be in web suppose online until midday this day (11 April), and confirmed to Computer Weekly that it has been “industry as frequent” from that point.
“Following an outage closing week, we successfully made modifications to the HMRC network to allow availability of the GVMS,” said a spokesperson for HMRC. “Contingencies remained in web suppose online over the weekend to proceed to guarantee that the motion of goods and allow continued testing. From Monday midday, goods motion references are required for all movements the use of GVMS.”
In accordance with a Monetary Times file, the British Meat Processors Affiliation (BMPA) said about a of its people hauling new meat had been “stranded” for up to 2 days. In response, the association, which represents the UK meat industry, known as on the authorities to swiftly-discover the export of perishable goods.
A BMPA spokesperson confirmed to Computer Weekly that the association understood the system modified into as soon as operational after hearing feedback from member companies that hauliers had been able to net admission to the system again.
The outage, blended with a preference of completely different elements – including voyage cancellations because of P&O Ferries dismissing unbiased about 800 workers with out gape, elevated tourism web suppose online traffic around Easter and depressed climate prerequisites – to net huge, 30-mile-plus standstill queues leading up to the border.
Duncan Buchanan, protection director on the Toll road Haulage Affiliation, described the week-prolonged outage to GVMS as “in spite of every little thing unhelpful” at a time of an “accumulation” of completely different complications.
In November 2020, a Nationwide Audit Location of job file illustrious that the total readiness of the GVMS system modified into as soon as high-risk “due to the an absence of time for satisfactory integration and testing with hauliers and carriers”.
Tim Reardon, head of EU Exit on the Port of Dover, said as early as June 2020: “If HMRC had been to make a selection a licence for the French system, that could perhaps be an awfully easy thing to invent and traders would adore it.”
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