Queensland’s Gold Wing Health deploys Rauland’s Concierge platform to diminish contact in COVID-19 wards

Queensland’s Gold Wing Health has enviornment up a bedside terminal answer by effectively being IT supplier Rauland Australia to diminish bodily interactions in its COVID-19 ward. 


Rauland’s Concierge platform combines Siemens HiMed bedside terminals and Rauland’s draw and products and providers. It helps affected person engagement with facets including telehealth, on-request affected person training, affected person details, electronic meal ordering, affected person communications and leisure.


The platform changed into once keep apart in in the COVID-19 ward at Gold Wing College Clinic to minimise nursing contact amid rising coronavirus infections and to enable distant consultations. 

Commenting on the installation, Dr Kylie Alcon, Gold Wing Health’s scientific director overseeing the COVID-19 ward, talked about: “It is one thing to keep in touch on the phone to a affected person whereas having a gaze at their observations on a pc video show, but to gaze the affected person, at the same time with regards to, gives the treating doctor a extra total checklist as effectively as cementing a therapeutic doctor-affected person relationship that’s laborious to discontinue on the phone.” 


There has been a entertaining elevate in COVID-19 cases at some level of Queensland since discontinue July as a result of a virulent disease triggered by the Delta variant. As of 19 September, total COVID-19 infections at some level of the say topped 2,000 with 27 energetic cases. In Gold Wing, five sufferers are currently being treated for the disease.

The pandemic has led to shortages in effectively being facility employees; sure cases like taken out total shifts of employees and in some cases, no casual employees are left to wait on them up, in step with Vickie Knight, scientific products and providers executive at Rauland Australia. “Digital care is minimising face-to-face contact nursing, as a result of this fact reducing publicity possibility. Patients like adapted to virtual care and satisfaction is excessive,” she talked about. 


“The excessive-tech Concierge platform has enabled effectively being facility employees to continue to offer quality care to their sufferers whereas affirming a stable ambiance. The lengthy-time length partnership allowed a answer to be all of sudden deployed to the designated COVID-19 ward, vastly reducing the possibility to sufferers and employees,” Rauland Australia CEO Cameron Burt talked about.

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