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Lockdowns disrupt logistics, hit biz of e-commerce companies and vendors

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  • Only the Karnataka government has allowed delivery of all goods to only e-commerce cos

The Karnataka government on Wednesday allowed e-commerce companies to deliver all the goods in the state. However, other states still struggle with restricted logistics.

Restricted logistics in other states because of Covid lockdowns has badly affected the business of e-commerce platforms and vendors.

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Ritik Varma, assistant marketing manager, e-commerce operations, at the Cloudnine Group of Hospitals, informed: “We aren’t getting goods from vendors on time. We have large operations in Karnataka and mostly all vendors are unable to facilitate products as there is… restricted movement due to the lockdown.”

According to an article by INC42, Bombay High Court has recently asked the MAharashtra government to take strict and immediate actions against e-commerce companies that are delivering non-essential goods.

E-commerce platform operators across the country complained that the government has not defined essential goods clearly, causing them losses.

Varma, who also handles the operations of Momeaze, an online shopping website of Cloudnine, said: “Some items which should come under essential items are still not being stocked up as vendors across the country are having trouble with logistics.”

According to a Mint article, Amazon recently requested the Delhi government to allow delivery and inter- and intra-state movement of all products. Companies are asking the government to expand the scope of non-essentials.

“Even if the goods delivered come under the category of essential goods, the delivery is still delayed. The recent cyclone in Gujarat affected a lot of our orders in the state,” Varma shared.

Logistics firms have been directly affected by Covid-19 as well.  The pandemic has disrupted supply chains around the world. A halt to manufacturing, low demand and supply, and lockdowns have reduced the demand for logistics services, which likely will result in downward pressure on prices across warehousing, freight and logistics.

According to an article by The Financial Express, MSMEs which have been affected by the Covid-19, have urged the government to allow them to deliver both essential and non-essential goods.

Covid-hit MSMEs have now urged the government to allow them home delivery of goods during the lockdown period without a distinction between essential and non-essential products.

The pandemic has accelerated the growth of e-commerce platforms, but the question of an easy flow of goods to e-commerce platforms with all these state wise lockdowns, still rises.

Problems with logistics have not just affected big players but also small vendors and homegrown business owners.

Most of the businesses had come back on track in February 2021, but after the second wave and due to “improper” lockdowns, it has been affected again.

However, some owners of businesses selling non-essential goods said there isn’t a problem if the quantity of goods is small.

Shanu Agrawal, Founder of Altration India, an online clothing brand, said restricted

logistics is a problem, but her company hasn’t faced problems in getting products delivered in every state. “Our orders in Chhattisgarh have not been delivered yet, and in some states, there has been a delay of seven days.”

According to Ken Research, India’s e-commerce logistics industry is expected to register a positive five-year CAGR of 23.6% in terms of revenue during the period FY 2020 to FY 2025.

Changing shopping patterns, increasing requirement of fast delivery services, and use of AI, big data analytics and block chain technology are expected to play a major role in the growth of the logistics industry.

By Nidhi Kajaria

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